Responsible Gaming

Gambling Should Be Entertainment

At House of Green Shop, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. When you play at Mystake or any online casino, you should only spend money that you can afford to lose.

Please gamble responsibly and within your means. If gambling stops being fun, it's time to seek help.

Age Verification

Online gambling in the UK is only legal for individuals aged 18 years and over. Mystake and all licensed operators must verify your age before you can create an account and play.

You must be 18 or older to gamble. If you are under the legal age in your jurisdiction, you cannot use gambling services.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Spending more money or time gambling than intended
• Constantly thinking about gambling or past gambling sessions
• Needing to gamble with increasing amounts of money to achieve the same excitement
• Feeling restless or irritable when trying to reduce or stop gambling
• Chasing losses by gambling more to win back money you've lost
• Hiding your gambling activity from family, friends, or professionals
• Using gambling to escape problems, stress, or difficult emotions
• Borrowing money or going into debt to fund gambling
• Neglecting work, education, relationships, or responsibilities because of gambling
• Failed attempts to reduce or stop gambling

If you recognise any of these signs in yourself or someone else, please reach out for support.

Self-Help Tools Available

Mystake and responsible operators provide several tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit within a set timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose over a specified period
• Reality Checks: Receive pop-up reminders during play showing how much time and money you've spent
• Session Time Limits: Set a maximum duration for each gaming session
• Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling

These tools are designed to help you gamble within your personal limits. Use them to maintain control.

Support Organizations

If you're struggling with gambling, professional help is available. In the UK, we recommend:

UK Support Services

• GamCare
  www.gamcare.org.uk
  Free, confidential support for problem gambling. Offers counselling, information, and support for affected families.
• GamStop
  www.gamstop.co.uk
  The National Self-Exclusion Scheme for Great Britain. Register with GamStop to be excluded from all licensed online gambling operators at once.
• Gamblers Anonymous
  Free mutual support for problem gamblers. Meetings held across the UK.

International Support Services

• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Helpline: 0800 137 27 00

If You Need Help

If you are experiencing problems with gambling, please know that support is available and seeking help is a sign of strength. You are not alone.

Contact GamCare today at www.gamcare.org.uk or call 0808 8020 133 (free, confidential, and available 24/7).

You can also register with GamStop to self-exclude from all licensed online gambling operators in Great Britain.

Reach out to a trusted friend, family member, or professional. Recovery is possible with the right support.

Our Commitment

House of Green Shop is committed to promoting responsible gambling. We work with Mystake and other operators who share our commitment to player safety and responsible gaming practices. Together, we aim to ensure that gambling remains a safe and enjoyable form of entertainment.